Orders & Enquiries

We’d love to hear from you. Whether you have a question about our products, need help with an order, our team is here to assist.

Contact Details

Jessica Bretherton

0608216162

Business Hours

Monday – Friday: 09:00 – 16:00

Saturday: Closed

Sunday & Public Holidays: Closed

Orders & Enquiries

All orders must be placed online via our website. We do not process orders via WhatsApp or social media.

For order-related queries, please include your order number in your message so we can assist you as quickly as possible.

Response Time

We aim to respond to all enquiries within 24–48 business hours.

Collections & Delivery

Serif & Co operates as an online business.

All orders are dispatched via courier nationwide. Collection is only available from our Johannesburg (Alberton) distribution point. No collections are available in Cape Town.